CUSTOMER SERVICE

Thanks for shopping at Suit of Lights.

Items are pre-worn unless otherwise noted. Items are handpicked, inspected, cleaned, and carefully described with sizing, quality, composition, and imagery to ensure it is best represented. Kindly review your measurements with care before making your purchase. Due to the nature of our pieces, there may be slight imperfections due to age, previous wear, or hand craftsmanship. Please appreciate them for their character. If you have any questions about sizing or general inquiries about our assortment, please e-mail info@suit-of-lights.com.

DELIVERY

Please allow 1-3 business days for processing. SOL ships from Stockholm, Sweden using Eco-Packaging and tracking. We disagree with the fashion industry that sustainable packing alternatives are not available or worth investing. Your orders are carefully packed with recyclable paper. We partner with WasteBased to deliver packages in home compostable mailers. The compost mailers are made from corn starch and a mix of 2 bioplastics (PLA and PBAT). We are not responsible for items post shipment. Customer incurs any customs fees.  

  • EUROPE DELIVERY (3-5 Business Days) Free
  • REST OF WORLD DELIVERY (6-12 Days) €20

RETURNS

Order cancellations are possible before the order has shipped. You have 14 days from receipt to contact us for a return or exchange of your item. To be eligible for a return, your item must be unworn/unused and in the same condition you received it. Items must be packed in their original packaging, sent with a tracking code. Orders must be returned within 21 days of receipt. Buyer assumes responsibility for shipping fees. 

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved we will initiate a refund to your original method of payment. Shipping costs are non-refundable, the shipping cost will be deducted from your refund. If you prefer an exchange, the second shipment cost is complimentary. You will receive your return credit within 10 business days, depending on your card issuer’s policy.

Please email with any questions: info@Suit-of-Lights.com